Frequently asked questions.

The RRBSA is an association of independent specialists providing services for Rolls-Royce and Bentley motor cars. Its members collectively cover servicing, repair, restoration, parts, coachwork, specialist skills and vehicle sales.

Yes. Every member is an independent specialist business. The Association brings those businesses together, but each member is responsible for its own services, estimates, terms and customer relationships.

No. Work is undertaken by individual RRBSA member businesses. The Association helps owners identify specialists with suitable expertise for the work their motor car requires.

Members are based in several locations and collectively serve owners much further afield. Use our specialist locations map to explore the network and find suitable expertise.

Membership reflects established specialist knowledge, professional experience and a commitment to the Rolls-Royce and Bentley community. Each member remains independently responsible for the work and advice it provides.

Current members are listed on the official RRBSA members page. Many also display the Association emblem at their premises or on their own website. The online directory is the best way to confirm current membership.

RRBSA membership is for suitably experienced specialist businesses and is normally by invitation only. A company wishing to express an interest may contact the Association for general information about membership.

The RRBSA represents independent specialists. It is not the manufacturer, a franchised dealer network or an official customer service department for either marque.

These are highly specialised motor cars. Many require marque-specific knowledge, equipment, techniques and experience beyond general vehicle maintenance. A specialist is better placed to understand the car and advise on appropriate care.

Begin with the work required and the age or generation of the car. The members directory and locations map will help you identify relevant specialists, whom you can then contact directly.

No. Some members provide a wide range of services, while others concentrate on particular eras, engineering disciplines or specialist crafts. That breadth of expertise is one of the Association's strengths.

Yes. For major, unusual or restoration work, owners often choose a business for its particular expertise rather than proximity. Ask the member about transport, collection and other practical arrangements.

Describe the car, its history, symptoms and the result you want. Ask about relevant experience, likely timescales, the estimate process, authorisation for additional work, parts availability and how progress will be communicated.

Most specialists will explain their estimate or inspection process before work begins. With older cars, dismantling may reveal issues that were not initially visible, so agree how discoveries and revised costs will be authorised.

Some members offer collection, enclosed transport or can recommend an experienced vehicle transporter. Availability varies, so discuss the car's condition, location and access requirements directly with the specialist.

Many members coordinate work across trusted specialist disciplines, particularly during restoration. Ask who will manage the project, where each part of the work will be carried out and how quality, cost and progress will be controlled.

Across the Association there is expertise covering pre-war, post-war and modern Rolls-Royce and Bentley motor cars. Check that the individual member is appropriate for your model.

The suitable schedule depends on model, age, mileage, use, storage and previous maintenance. A specialist can review the car and its records, then recommend a servicing programme for that individual vehicle.

Yes. Fluids, seals, tyres, batteries, braking systems and other components can deteriorate with time as well as mileage. Long periods without use can create their own problems, making regular inspection worthwhile.

Some members provide pre-purchase inspections or advice. The scope may vary, so agree what can be checked, whether a road test is possible and what form of report will be supplied before making arrangements.

Many well-maintained cars can be enjoyed regularly. Reliability depends on condition, correct preparation and continued maintenance. A specialist can advise whether any preventive work is sensible for the use you have planned.

Avoid continuing if doing so could cause damage or compromise safety. Record what happened, including speed, temperature and driving conditions, then contact a suitable specialist. Arrange recovery if the car should not be driven.

Good storage should consider ventilation, moisture, battery care, tyre loading, fuel, fluids and protection from pests. The correct approach varies by model and storage period, so seek advice before laying the car up.

Yes. A clear history helps future diagnosis, supports continuity of maintenance and may strengthen provenance. Keep invoices, inspection reports, photographs and notes of important work together with the car's original records.

A number of members provide restoration services, from individual areas of work to complete projects. Begin with a detailed discussion about the car, its condition, intended use, originality and your priorities.

Yes. Depending on the car and component, members may supply new, reconditioned, used or specially manufactured items. See the parts section and discuss availability with the relevant member.

Some members specialise in or include vehicle sales among their services. Their marque knowledge can be valuable when considering a car's condition, provenance, maintenance history and likely future needs.

Yes. Expertise across the Association includes coach trimming, accident repair, bodywork and other specialist skills.

The answer depends on condition, originality, rarity, intended use and personal priorities. A knowledgeable specialist can identify what should be retained, what requires intervention and how different choices may affect authenticity and value.

Often they can. Members may repair or recondition original components, source replacements or arrange small-batch manufacture. Feasibility depends on the part, available drawings or patterns, materials and safety requirements.

Timescales vary greatly with the car's condition, project scope, parts availability and discoveries made during dismantling. Ask for an initial programme, agreed review points and regular progress updates rather than relying on a single fixed date.

Some members offer appraisal, preparation, marketing, consignment or direct purchase services. Ask what is included, how the car will be presented, the basis of valuation and all fees or commercial terms before proceeding.